MTA Bus Operator & Train Operator Exam - Get Accurate Practice and Tips to Pass Your Exam [2024]
If you’d like to become an MTA bus driver, MaBSTOA bus operator, or an MTA train operator, you must go through the 2 MTA Exams: The BOSS and the MTA Multiple-Choice exam.Those positions offer excellent benefits and are highly competitive.
There's only one problem: these test s are very challenging , and only one -third of the applicants pass them.
The MTA BOSS exam has a sophisticated set of personality questions , and it’ s hard to know w hich quality you should emphasize . The MTA multiple - choice exam assesses your cognitive ab ility skills and includes c omplex analytical questions, that can be highly stressful under a strict time limit.
But don’t worry. This page's preparation pack includes everything you need to ace the MTA tests. With it you'll get:
MTA BOSS Exam Preparation:
MTA Multiple-Choice Exam Preparation:
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The MTA Bus Operator Exam is the initial screening stage for candidates looking to become bus operators or train conductors. It is one of the most common MTA employment exams and is obligatory for all candidates.
There are two types of exams you might take as part of the bus driver exam.
This page offers practice questions for both! Click on these links to jump to the relevant part on this page:
Note: The multiple-choice and BOSS tests are used by all of MTA’s subsidiary and affiliated agencies, including MTA Bus Company, New York City Transit (NYCT) and MaBSTOA (Manhattan and Bronx Surface Transit Operating Authority).
The exam bus operators/train conductors exam has two forms: BOSS and Multiple Choice. These two tests are completely different in nature, so it is crucial that you first understand which test you will be taking.
To find out, have a look at the "Type of Test" box on the top right-hand side of your NOE (notification of examination):
Case I
If the term “See the Selection Process Section” appears, it is most likely you will be taking the BOSS. You can indeed take a look at the selection process section on the NOE to make sure.
Source: MTA's official notice of examination (NOE)
Case II
If the term ‘multiple choice’ appears in the box, you’re expected to take the MC exam.
Source: MTA's official notice of examination (NOE)
Becoming an MTA bus operator has a 4-stage hiring process:
You must apply online for most jobs at the MTA. Do do this, you need an e-mail address. Make sure that your e-mail address is professional- an e-mail that includes simply your first and last name is best. You need to fill out all of the application pages and give details on your educational background, contact information, and past job experience. You will also need to attach a copy of your resume. Once you have found a job that you want to apply to, you can select the job and add it to your Job Basket. Make sure that you fit the requirements for the job that you want, and then click on Apply for Jobs in my Job Basket to complete your application.
Any candidate for the conductor, operator, or driver positions is required to sit the MTA employment exam. Successful candidates will be contacted for an interview at any point following the MTA assessment, even years later.
All candidates must pass a drug test and a medical exam (physical) to get hired.
This is the last step of the application process, and only candidates who achieved a high score on their pre-employment test will be asked to complete an interview. For your interview, you should arrive ten minutes early and dress professionally. You may find it helpful to practice with a friend ahead of time so that you will feel confident and prepared for your interview.
After applying, you will usually wait 3-4 months to your test. If you pass the MTA Bus Operator Exam successfully, you will be called to an interview whenever job vacancies are available. That may take from several weeks to several years, all depending on the number of open jobs and your ranking in the candidate pool.
The BOSS (Bus Operator Selection Survey) Exam was developed in 1996 by EB Jacobs and APTA (American Public Transportation Association) and is used by various public transportation employers in the U.S, the major of which is the MTA.
It is a personality profiling test, which means it evaluates your personality traits and whether they are a good fit for the job.
The scoring of the BOSS Exam is on a pass/fail basis. According to official MTA data, around one-third of candidates who show the least suitable personality traits for a bus conductor are disqualified at this stage.
The test contains 75 questions to be solved in 75 minutes, and revolves around 3 main themes, each containing 2-4 sub-themes.
Here are some practice questions for you to consider:
(a) Are you a dependable employee?
(b) Do you adhere to schedules?
(a) Do you adhere to safety regulations and make responsible decisions regarding safety?
(b) Is your driving safe?
(c) Do you pay attention to details when it comes to safety?
(a) Are your interactions with others agreeable and polite?
(b) Do you have a good service orientation?
(c) How well do you interact with your superiors?
(d) How well do you interact with your coworkers?
To measure all those sub-themes, the BOSS exam uses a sophisticated set of questions, with approximately 7-8 questions for each topic. All of these questions are formulated in the following manner:
You will be presented with a statement and will then be requested to rank how much you agree with that particular statement.
While the test is long, there are many questions that ask you essentially the same thing. Therefore, your answers should be consistent throughout the entire exam.
BOSS Exam Sample question
When deciding how to answer this question, you may debate whether you should show that you like to be very focused when you do your job, or whether you should show that you're approachable even when concentrating on other things.
After some contemplation, you may be tempted to choose an indecisive answer (Neither Agree nor Disagree or the middle number in the Likert rating scale).
Responding indecisively throughout the test can lead evaluators to conclude that you're an indecisive person and that you didn't handle the testing situation well. Indecisiveness won't help your application, nor will employers appreciate it.
For cases in which you are tempted to select the neutral option, we recommend that you reconsider and evaluate which answer more appropriately represents the qualities that are suited to the position you have applied for.
For example, if you're going to work as a customer service representative, you should show that you are very approachable. Yet you are applying for a bus operator position, and as important as it is to have a service-oriented approach, your utmost priority is safety. Therefore, it would be expected of you not to allow distractions while driving.
Note that despite the aforementioned rule, it is okay to occasionally choose the middle answer. However, if you answer this way for a large number of questions, it will be seen as a problematic pattern.
The BOSS Exam is no easy task to complete successfully. You need to be both consistent and understand what the MTA expects from its employees. On top of that, the test has a 75-minute time constraint. To score high and make it to the next stage, we recommend paying attention to the 3 following tips:
Tip #1 – Get used to personality questions and reduce stress
Unlike most personality tests, the BOSS has a strict time limit of 1 minute per question on average. In other words, you have one minute to read, analyze, interpret and decide the desirable response for each and every statement or scenario. All that stress makes it even more essential than usual to get familiar with the various questions that may appear on the exam.
When it comes to personality tests, stress might result in carelessness, over-investment or indecisiveness, all of which will be monitored by your BOSS exam administrator and might affect your score.
Tip #2 - Change Your Behavior, Not Your Personality
It is likely that you have multiple personas. You may have a “professional persona,” which is responsible, meticulous, and courteous. You may also have a “home persona,” which is irresponsible, unorganized, and has some temper. While you may possess both personas, you are still the same person.
However, on employment personality tests, it is vital to portray only your “professional persona.” This may sound deceptively simple; however, upon taking a practice test, you will start to understand why this point is worth mentioning. After looking at the answers for the first few questions, you will be amazed at how your answers may unwittingly work against you.
Tip #3 – Consider “Right” and “Wrong” Answers
Those who administer personality tests like to claim that there are no “right” or “wrong” answers and often refer to personality tests as personality “questionnaires” instead of “tests.” This is untrue.
A personality assessment aims to find the person who has a profile suitable for a specific position; clearly, then, that there ARE right and wrong answers associated with specific positions.
Preparing for the personality test in advance will allow you to become well-acquainted with the types of questions asked and what the optimal answers are.
Bonus Tip: the principles you learn on your BOSS exam preparation will also serve you in your interview. After all, that is what your employer is looking for. Consider rehearsing your BOSS exam practice material a couple of days before the interview.
